Refund and Return Policy.
If you're not satisfied or receive a defective product, you may return or exchange it within 30 days of purchase. Please contact the distributor or company you purchased from, provide a reason, and return the item with the original invoice.
The distributor will offer a refund or replacement. Returned products (with invoice) can be exchanged by the company or converted into a zero PV cash voucher (valid for 30 days).
Required Documents:
- • Product Return Form
- • Reason for Return
- • Copy of Invoice
- • Returned Products
Buy Back Policy
Full refund after deducting any bonus paid & reversing PV (if applicable).
After 30 days
Refund equals product cost minus bonus, GST & 10% service charge.
Order Cancellation
To cancel a confirmed order, call 7303760660 or email peakxwellness@gmail.com.
Note: Return policy does not apply to opened items.